If you don't see an answer to your question, you can send us an email from our contact form.
Yes, you can cancel any time. Subscriptions are paid a month in advance so cancel before your renewal date.
No. You can create manual orders or use Quick Quote without connecting an online store or marketplace.
No. You can use Shipperfy's discounted courier rates without connecting your own courier account. You can also connect an existing courier account if you already have negotiated rates.
No, but it is recommended. Address validation can help identify incomplete or incorrect delivery details before you purchase a shipping label.
The Best option prioritises the lowest-priced eligible rate based on your parcel details and selected service type. The cheapest service may not always be the fastest, so review the delivery details before purchasing.
We accept all major credit cards through Stripe payment gateway.
You can login to the platform and on the left menu go to Settings profile or billing.
You can login to the platform and on the left menu go to Settings billing.
Yes, we do not store any credit card information. This is managed through Stripe which is a PCI-certified payment gateway.
Open Shipments, select the shipment, open the Shipment Menu, and select Re-Print label.
We have affordable subscriptions including a free forever plan to get you started.
Even better, we offer a free forever plan with most features so you can trial our platform.
You can head to the login page and select the “Forgot password” option to reset your password.,