Connect a sales channel
How sales channels work and how to add, check and remove one.
Connect your store or marketplace so Shipperfy can import your orders automatically. Supported channels: Shopify, Amazon, eBay, Temu and WooCommerce.
Add a sales channel#
- Open Integrations > Selling Channels.
- Select Add and choose your platform.
- Follow the prompts. Most platforms ask you to sign in and approve access, and WooCommerce asks for API keys.
- When the connection succeeds, return to Shipperfy. Your orders will start to import.
You must allow access when asked. Shipperfy needs it to pull your orders, and the connection fails with an access-denied message if you decline.
Manage a connection#
- Reload orders on the Orders page fetches the latest orders.
- Revalidate checks the connection is still working.
- Reauthorise repeats sign-in when access has expired.
- Delete removes the connection. This cannot be undone.
What syncs#
Shipperfy imports your unfulfilled orders, and when you mark an order as shipped it sends the shipment status and tracking back to the channel where the platform supports it. Exact behaviour varies by platform, so confirm the order and tracking status in your marketplace after processing an important shipment.
Your plan sets the number of sales channels you can connect. See Plans.