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Orders & shipping

International shipping

Declare customs information for parcels sent overseas.

For an international shipment, switch on International and complete the customs information for every item in the parcel:

  • A description of the item
  • Country of origin (two-letter country code)
  • Value of goods
  • Harmonised System (HS) tariff code

You can search tariff codes at the US Census (3CE) tool or the Australian Government FTA portal:

Customs information must be accurate. Incorrect or incomplete declarations can delay the parcel or create extra charges. Rates for international services can include a duties amount.

Set the Contents type to match what you are sending: Gift, Sample, Document, Sale of Goods, Return or Other.

Which carriers offer international rates#

International rates are available with Australia Post eParcel and Australia Post MyPost Business. Other carriers return domestic rates only. See Australia Post.